AI chatbot for food & horeca
ShopBrain is an AI chatbot for food & beverage and horeca: it answers using your real product catalogue through a RAG approach and handles recurring reorders. For B2B networks it integrates with OrderSender, so agents and customers look up orders, price lists and customer data in chat.
Ogni passo è un componente reale del prodotto
Riordini ricorrenti
- Ripeti l’ultimo ordine in chat
- Liste preferite per cliente
- Suggerimenti stagionali
Answers from your real catalogue
The chatbot answers food & beverage customers using your store's real product catalogue. With a RAG approach it retrieves information before replying, so it talks about the products you actually sell and reduces the made-up answers typical of generic models, on availability and details.
Disponibilità e lotti
- Stock in tempo reale
- Scadenze e lotti
- Alternative se esaurito
Recurring reorders
In food and horeca many purchases repeat. ShopBrain supports recurring reorders: customers can recall in chat what they usually order and repeat it without rebuilding the order each time, making reordering faster for bars, restaurants and catering businesses.
OrderSender integration for B2B
- For B2B networks, ShopBrain integrates with OrderSender: agents and customers can look up orders, price lists and customer data in chat, based on the connected OrderSender account.
- The food sales network has its own numbers a message away, in read-only mode.
OrderSender integration for B2B
For B2B networks, ShopBrain integrates with OrderSender: agents and customers can look up orders, price lists and customer data in chat, based on the connected OrderSender account. The food sales network has its own numbers a message away, in read-only mode.
Sell and support goals
- The chatbot combines the sell products and answer questions goals: it guides the customer toward a purchase and at the same time answers doubts about products and availability.
- A single assistant covers both the commercial side and support, keeping the tone that fits your venue or brand.
Sell and support goals
The chatbot combines the sell products and answer questions goals: it guides the customer toward a purchase and at the same time answers doubts about products and availability. A single assistant covers both the commercial side and support, keeping the tone that fits your venue or brand.
Multichannel with human takeover
- The same food chatbot replies on the web widget, WhatsApp and Telegram with a single setup.
- When needed, live chat takeover lets a human operator step into the conversation while keeping the context, to handle unusual requests without making the customer repeat everything.
Multichannel with human takeover
The same food chatbot replies on the web widget, WhatsApp and Telegram with a single setup. When needed, live chat takeover lets a human operator step into the conversation while keeping the context, to handle unusual requests without making the customer repeat everything.
Does the chatbot know my food catalogue?
Yes. With a RAG approach it answers using your store's real product catalogue, reducing made-up answers.
Does it handle recurring reorders?
Yes. Customers can recall in chat what they usually order and repeat it without rebuilding the order.
How does it work for B2B networks?
For B2B it integrates with OrderSender, so agents and customers look up orders, price lists and customer data in chat.
Which channels does it reply on?
The web widget, WhatsApp and Telegram, with a human operator taking over when needed.
Pronto a rispondere in chat con i tuoi dati?
Prova gratuita, senza carta di credito. Setup in pochi minuti.