Technology that your E-commerce
Four core capabilities. No buzzword bingo, promise.
Instant Connection
Automatic sync with Shopify and WooCommerce, via API or scraping. Zero manual setup.
Data-Driven AI (RAG)
Answers anchored to your real products and orders: the model quotes your catalog instead of reinventing it.
Modular Scalability
Pick the AI model that fits you, from free to premium, for every budget.
Human Control
Built-in live chat. Step in only for the escalations that matter, flagged with 'Human' status.
Built to
Made in Italy, where customer service gets judged as harshly as espresso. Answers come from your real data, never generic.
Target Resolution Rate
Conversations resolved automatically without human intervention
Expected Ticket Reduction
Fewer support requests for your team
Estimated Setup Time
From integration to go-live: minutes, not months
The model answering your customers
Not just a promise in a contract: a European store simply cannot be pointed at a model served outside the EEA. The check runs before a single token leaves the process.
Mistral Small 3.2 24B
131k token context · tool calling
Who runs the inference, and where:
- GreenPT (NL)
- Scaleway (FR/NL)
- OVHcloud (FR)
30 selectable models
All served in the EEA, all tool-capable
A model enters this list only if we can name who runs it and in which country. Models we cannot place stay excluded by default.
Want to know which model would answer your customers, and who runs it? We will tell you its name.
Invest in the of your Store
A fraction of the cost of a human support team, for an AI assistant that never takes a coffee break. Coming from Italians, that’s saying something.
All plans include a 14-day free trial. No credit card required.
Behind chat bookings there's a full system
GrowFlow Booking is ShopBrain's sibling product: two-way Google Calendar sync, slot, agenda and multi-calendar management, payments and deposits with Stripe, and a white-label widget you embed in one line. The chatbot reads real availability and books the appointment on your site, WhatsApp and Telegram — Booking handles everything else, digital queue included.