AI chatbot for fashion wholesale
ShopBrain is an AI chatbot for fashion wholesale: it answers from your real catalogue with seasonal collections, sizes and colours through a RAG approach. For sales networks it integrates with OrderSender, with per-channel price lists, orders and customer data. It is multichannel with operator takeover.
Ogni passo è un componente reale del prodotto
Collezioni & varianti
- Taglie, colori e disponibilità
- Coordinati e up-sell
- Nuovi arrivi in evidenza
Real catalogue with collections, sizes and colours
The chatbot answers using the real catalogue of your fashion wholesale store, including seasonal collections, sizes and colours. With a RAG approach it retrieves information before replying, so buyers get details aligned with the actual assortment instead of generic answers.
Listini per canale
- Prezzi per cliente/area
- Minimi d’ordine e sconti
- Bozze ordine pronte
OrderSender integration for sales networks
For fashion sales networks, ShopBrain integrates with OrderSender: the chat gives read access to per-channel price lists, orders and customer data from the connected OrderSender account. Agents consult their own commercial data right in the conversation, in read-only mode.
Per-channel price lists
- In wholesale, prices vary by channel and customer.
- Thanks to OrderSender price lists, the chatbot can report the correct prices in chat based on the connected lists, so the agent and the customer see the relevant terms without hunting through separate documents.
Per-channel price lists
In wholesale, prices vary by channel and customer. Thanks to OrderSender price lists, the chatbot can report the correct prices in chat based on the connected lists, so the agent and the customer see the relevant terms without hunting through separate documents.
Sell and support in one assistant
- The chatbot combines the sell products and answer questions goals: it guides the buyer through choosing a collection and answers doubts about sizes, colours and availability.
- A single assistant covers the commercial side and support, with a tone consistent with your fashion brand.
Sell and support in one assistant
The chatbot combines the sell products and answer questions goals: it guides the buyer through choosing a collection and answers doubts about sizes, colours and availability. A single assistant covers the commercial side and support, with a tone consistent with your fashion brand.
Multichannel with human takeover
- The same fashion chatbot replies on the web widget, WhatsApp and Telegram with a single setup.
- When a request calls for it, live chat takeover lets a human operator step in while keeping the context, useful for negotiations and more complex wholesale orders.
Multichannel with human takeover
The same fashion chatbot replies on the web widget, WhatsApp and Telegram with a single setup. When a request calls for it, live chat takeover lets a human operator step in while keeping the context, useful for negotiations and more complex wholesale orders.
Does the chatbot know collections, sizes and colours?
Yes. With a RAG approach it answers from your store's real catalogue, including seasonal collections, sizes and colours.
How does it handle wholesale price lists?
With the OrderSender integration it can report prices in chat based on the connected per-channel lists, in read-only mode.
What can agents look up?
Per-channel price lists, orders and customer data from the connected OrderSender account.
Is operator takeover available?
Yes. With live chat takeover a human operator can step into the conversation while keeping the context.
Pronto a rispondere in chat con i tuoi dati?
Prova gratuita, senza carta di credito. Setup in pochi minuti.