AI booking chatbot
ShopBrain is an AI booking chatbot connected to the GrowFlow Booking system: it checks availability, shows free slots, creates, reschedules and cancels appointments, and sends confirmations and reminders. It is multichannel and a human operator can take over the chat at any time.
Ogni passo è un componente reale del prodotto
Disponibilità reale
- Slot letti dall’agenda collegata
- Niente doppie prenotazioni
- Fasce orarie per servizio
Bookings handled in chat
Through the Booking add-on and the "book appointments" goal, ShopBrain is wired to the GrowFlow Booking system. The chatbot checks availability, shows free slots and creates the booking right in the conversation, so the customer sets an appointment with no phone calls or forms to fill in.
Reschedule, cancel and remind
Beyond creating bookings, the chatbot can reschedule or cancel an existing appointment and send confirmations and reminders. Customers manage their own booking from the chat and get reminders, reducing no-shows and the manual work of whoever keeps the calendar.
Meno assenze
- Promemoria automatici
- Riprogrammazione in un messaggio
- Conferme immediate
Ideal for appointment businesses
The booking chatbot suits appointment-based businesses: beauty salon, dental clinic, personal trainer, restaurant, auto repair shop. In each case the assistant takes the request, offers the available times and confirms the booking, easing calendar management.
Multichannel
- The same booking chatbot replies on the web widget, WhatsApp and Telegram, sharing a single setup.
- Customers book from the channel they prefer and you manage requests from one place, without having to monitor separate tools for each channel.
Multichannel
The same booking chatbot replies on the web widget, WhatsApp and Telegram, sharing a single setup. Customers book from the channel they prefer and you manage requests from one place, without having to monitor separate tools for each channel.
An operator can take over
- When a request is unusual, live chat takeover lets a human operator step into the conversation and continue in place of the bot while keeping the context.
- Standard cases are handled automatically and the exceptions get a person's attention.
An operator can take over
When a request is unusual, live chat takeover lets a human operator step into the conversation and continue in place of the bot while keeping the context. Standard cases are handled automatically and the exceptions get a person's attention.
What can the chatbot do with bookings?
It checks availability, shows free slots, creates, reschedules and cancels appointments and sends confirmations and reminders.
Which businesses is it suited to?
Appointment-based businesses like beauty salons, dental clinics, personal trainers, restaurants and auto repair shops.
Which channels does it work on?
The web widget, WhatsApp and Telegram, with a single shared setup.
Can an operator step in during a booking?
Yes. With live chat takeover a human operator can take over the conversation while keeping the context.
Pronto a rispondere in chat con i tuoi dati?
Prova gratuita, senza carta di credito. Setup in pochi minuti.